Emergency Team Contact
Emergency Team Contact
We are here for you. We can help.
Dental emergencies can happen at any time – even with the best care – and they should not be ignored, we can address your dental emergencies at any time of the day or night and help you get comfortable and access the treatment you require. If your emergency is within our regular business hours, call and speak directly to our admin team who will find time in our emergency schedule for your needs asap.

If your emergency is after regular business hours, please follow these steps to reach our emergency team, an emergency dentist is usually available 24/7 for assistance:

  • Dial 403-282-7933.

  • Press “2” for the name and number of the on-call team.

  • Taking action right away after an injury can prevent further damage, pain and expense – follow the appropriate directions below:

    Tooth knocked out – Don’t handle the root of the tooth! Handle the tooth by the crown. Keep the tooth moistened by placing it in a container of milk or water. If that is not possible, hold the tooth in your mouth. Call Northwest Dental Centre to set up an emergency appointment or follow the emergency prompts if the emergency occurs after regular clinic hours. Talk to us as quickly as possible; if the root surface has not dried out and we can re-implant it within the socket, the tooth may reattach. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Cracked or broken tooth – Call Northwest Dental Centre to set up an appointment to see us. If it isn’t too painful, we don’t need to see you right away that day, but we should see you soon. Sometimes we can treat the tooth right away, with other injuries the tooth may need to be medicated and/or settle down for a couple weeks before being treated. Meanwhile, rinse the mouth with warm water (if tolerable) and place an ice pack on the outside of the cheek over the injured area to reduce pain and swelling. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Soft tissue injury (gums, cheeks, lips) – Rinse with warm salt water and if the area is bleeding apply pressure with moist soft gauze for about 30 minutes or until the bleeding stops. If the bleeding does not stop, call Northwest Dental Centre to see us as soon as possible for probable sutures or go to a hospital emergency if it is very severe. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Potential broken jaw – Use a cold ice compress on the injury and go to a hospital emergency promptly. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Partially dislodged tooth – Try to push the tooth back into the socket and call us at Northwest Dental Centre as soon as possible. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Toothache – Rinse thoroughly with warm water. Gently brush and floss to remove any particles that may be trapped. If the toothache persists, call us at Northwest Dental Centre. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Object lodged between teeth – Try to remove with dental floss (tie a couple knots in the floss to create friction to pull it out sideways) or an interdental cleaning aid like a wooden toothpick may help. If this fails, call us at Northwest Dental Centre.

    Lost filling – Seal the area with sugarless gum if it is sensitive, and call us at Northwest Dental Centre to schedule an appointment. Take extra strength Ibuprofen(Advil) and/or extra strength Acetaminophen(Tylenol) for pain if needed. These two pain relievers are safe to take together for most people.

    Loose crown or temporary crown – Try to replace the crown with a small piece of sugarless gum or a little toothpaste inside to create a vacuum seal and call us at Northwest Dental Centre.

    Broken brace wire – Cover with dental wax or sugarless gum and call us at Northwest Dental Centre. Do not try to cut the wire unless absolutely necessary, as this can cause soft tissue injury or a bit of the wire could be swallowed causing further injury.